Frequently Asked Questions
Q: Does the price include set up and delivery?
A: Yes, in the metro New Orleans area.
Q: Do you deliver in other cities?
A: Yes, but extra travel fees may apply. Please contact us for pricing.
Q: How long can we keep the unit?
A: Typically, you will keep the unit for at least 7 hours.
Q: When do you set up?
A: We start delivering at 7am and typically finish by 1pm. We can work around your schedule if you need us to set up later in the day. We will always give you a call when we're on our way to set up your rental.
Q: Are your units clean?
A: Yes. We clean and disinfect our units before every rental.
Q: Do we have to keep it plugged in the entire time?
A: Yes. The blower keeps the unit inflated. Once it is unplugged, the inflatable will deflate and fall down.
Q: What about parks? Do parks have electricity?
A: We definitely deliver to parks, but all parks will not have electrical outlets. Please check with park management to find out if it has electricity.
Q: What payments do you take?
A: Cash, Credit/Debit Cards, or PayPal.
Q: What if we need to cancel?
A: Please let us know THE DAY BEFORE your scheduled rental. You will be given a raincheck that is good for 1 year.
Q: Do you require a deposit?
A: Yes, all orders require at least a $30 deposit. Deposits are non-refundable. You will be issued a rain check that is good for 1 calendar year.
Q: What surfaces do you set up on?
A: We can set up on grass (our favorite and best for the kids), dirt, asphalt, concrete, and indoor facilities. No rocks or gravel.
A: Yes, in the metro New Orleans area.
Q: Do you deliver in other cities?
A: Yes, but extra travel fees may apply. Please contact us for pricing.
Q: How long can we keep the unit?
A: Typically, you will keep the unit for at least 7 hours.
Q: When do you set up?
A: We start delivering at 7am and typically finish by 1pm. We can work around your schedule if you need us to set up later in the day. We will always give you a call when we're on our way to set up your rental.
Q: Are your units clean?
A: Yes. We clean and disinfect our units before every rental.
Q: Do we have to keep it plugged in the entire time?
A: Yes. The blower keeps the unit inflated. Once it is unplugged, the inflatable will deflate and fall down.
Q: What about parks? Do parks have electricity?
A: We definitely deliver to parks, but all parks will not have electrical outlets. Please check with park management to find out if it has electricity.
Q: What payments do you take?
A: Cash, Credit/Debit Cards, or PayPal.
Q: What if we need to cancel?
A: Please let us know THE DAY BEFORE your scheduled rental. You will be given a raincheck that is good for 1 year.
Q: Do you require a deposit?
A: Yes, all orders require at least a $30 deposit. Deposits are non-refundable. You will be issued a rain check that is good for 1 calendar year.
Q: What surfaces do you set up on?
A: We can set up on grass (our favorite and best for the kids), dirt, asphalt, concrete, and indoor facilities. No rocks or gravel.
